Customer care
Privacy Policy
Last updated: July 2026
Livira Elegants respects your privacy. This policy explains what information we collect and how we use it.
1. Information We Collect
- Contact and delivery details you provide at checkout (name, phone, email, address, pincode).
- Order details and history.
- We do not store card or payment credentials — online payments are handled securely by our payment partner (Razorpay).
2. How We Use Your Information
- To process, deliver and support your orders.
- To contact you about your order or respond to your queries.
- To improve our products and service.
3. Sharing
We share information only as needed to fulfil your order — for example with courier and payment partners. We do not sell your personal information to third parties.
4. Data Security
Order information is stored securely. Payments are processed over encrypted, PCI-compliant infrastructure by our payment gateway.
5. Your Choices
To access, correct or delete your information, or to opt out of non-essential messages, contact us at liviraelegants@gmail.com.
6. Updates
We may update this policy from time to time. The latest version will always be available on this page.
Questions about an order? We're happy to help — contact us.